Converso.io

It is an AI-powered customer support tool called Converso. It discusses how Converso can be used to automate customer service tasks and improve efficiency. Converso allows businesses to build their own AI assistants and integrate them with a shared team inbox. This enables AI assistants to answer customer questions and transfer complex inquiries to human agents. Some of the benefits of Converso include reducing agent workload, increasing customer satisfaction, and providing 24/7 support [1, 3, 6].

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